Dominic “Dom” Black
Dominic Black is Director of Research Services at Cavell Group, a leading research and consulting firm specializing in the telecommunications industry with a focus on business communications technologies including UCaaS, collaboration, contact center and customer engagement software, business messaging, and Microsoft Teams. Cavell’s work combines extensive industry interviews with enterprise studies to help their clients understand how the market is evolving and adapting and the best strategies for success from enterprise, channel, service provider and vendor perspectives. Black works across EMEA and North America delivering bespoke research and consulting projects for telecoms companies on their M&A strategy, product roadmaps, international expansion, vendor selection and go-to-market strategy as well as speaking at many industry events.
Thursday May 16
Keynote: Get the Score on Cloud Communications Market Trends
Get the latest stats and insights on the winners and losers in the cloud communications game from Dom Black of Cavell Group, the industry’s leading authority. Black will share the score on the state of competition, buying trends and changes in demand for UCaaS and CCaaS services. Join this session to get the intelligence you need to anticipate market trends, avoid curveballs and knock it out of the park!
Speaker: Dom Black, Director of Research, Cavell Group
Location: Salt River 5