Jake Livingstone joined Reinvent in 2022 and serves as Vice President of Voice Core Engineering and Tech Integration. Livingstone has more than 30 years of experience engineering, evaluating, testing and troubleshooting voice, video and data networks, including worldwide technical support for the President of the United States as a member of the White House Communications Agency. He comes to Reinvent from Metaswitch where he spent more than 14 years as a Customer Support Engineer (CSE), a Senior Trainer training Metaswitch customers around the world and manager of the Metaswitch Translations Team at Microsoft.