Contact Center Employee on Headset

Wholesale CCaaS

Expand your market opportunity and boost your recurring revenue with Reinvent’s white-label or co-branded Contact Center as a Service (CCaaS).

Contact Center Employee on Headset


The global Contact Center as a Service market is projected to grow from $4.87 billion in 2022 to $15.07 billion by 2029.

— Fortune Business Insights

Be an Owner,

Not an Agent.

Contact Center Employee

Deliver an Exceptional Customer Experience Solution to Your Clients

Winning and keeping customers today requires businesses of all shapes and sizes to offer a world-class customer experience (CX).

The stakes are high. According to PricewaterhouseCoopers (PwC), 32% of customers say they will walk away from a brand after only one unpleasant encounter, while 92% would abandon a company after two or three negative interactions.

You can help your customers — large and small — deliver better CX by offering Reinvent’s white-label or co-branded contact center solutions, ranging from skills-based automated call routing to full omnichannel interactions.

By helping your clients enhance their customer experience, you can grow your business while helping them grow theirs.

Full-Featured, End-to-End CCaaS Solutions

Whether your clients need basic call handling or full-featured omnichannel contact center capabilities, we’ve got a cloud-based solution for you.

Woman Headset Contact Center

Enterprise Cloud Contact Center

Our Enterprise Cloud Contact Center platform leverages the “as-a-service” model to deliver a customizable and easy-to-use solution on top of any platform, including Microsoft Teams. Provide access to advanced communication tools, such as AI-based sentiment analysis, to enhance your clients’ customer experience, delivering outstanding support, increasing revenues and building better customer relationships.

Man Headset Contact Center

SMB Cloud Contact Center

Historically, contact center technologies have been created almost exclusively for large enterprises and dedicated outsourced contact centers.

Our SMB Cloud Contact Center multichannel platform, brings enterprise-level contact center capabilities to your smaller customers at an affordable cost, leaving room for plenty of margin.

    Integrated ACD Contact Center

    Integrated ACD

    Integrated Automatic Call Distribution (iACD) is a cloud-based service that provides routing and queuing with basic supervisory and agent features, making it ideal for companies that don’t require an advanced contact center solution, but need incoming calls handled quickly and efficiently. iACD integrates perfectly with our Hosted PBX offering, and often finds a fit in medical offices and car dealerships.

    Contact Center Solutions to Fit Your Client’s Needs

    Our contact center solutions enable your clients today and as their needs evolve and expand over time.

    Available features include:

    Email, chat, SMS, social media queues

    Inbound, outbound voice queues

    Interactive voice response (IVR)

    Transcription with AI-based sentiment analysis

    Queue callback

    Skills-based routing

    Call recording with AI keyword notifications

    CRM integration


    CCaaS Flyer

    Brand Your Business

    Get white-label marketing collateral and campaigns.

    Brand Your Business

    Get white-label marketing collateral and campaigns.

    Grow Your Recurring Revenue​ with Complementary Cloud Services

    Hosted PBX

    Virtual Fax

    Unified Communications as a Service


    Microsoft Teams Solutions

    Business Text Messaging

    Grow Your Revenue with Reinvent

    Can’t Wait?

    Call Us: 855.455.7346

    Let’s Talk