White-Label Wholesale & CoBranded Cloud Communications Solutions for Hospitality
Deliver customized communication solutions built for hotels.
MARKET OPPORTUNITY
Nearly three-fourths (71%) of hoteliers plan to use technology to automate operations and increase employee efficiency.
—NYU-Stayntouch Hotelier Technology Sentiment Report
Be an Owner,
Not an Agent.
Hosted Hospitality Suite for Your Hotel Clients
Running a hospitality business comes with its own set of demands, complexities and challenges. Moving your hotel clients’ communications to the cloud allows them to focus on delivering hospitality while improving productivity, automating guest services and maximizing revenue.
High-Tech, High-Touch & Lower Cost
There’s enormous pressure on venues – from small economy hotels to famous luxury brands – to improve technology and lower expenses. Our hospitality communications solution fills the bill.
Every department – front office, guest services, food and beverage, housekeeping, security and engineering – can leverage our platform’s functionality and features to improve operational efficiency, increase productivity and enhance guest experiences.
No Capital Expenditures
For years, hotels have had to buy or lease a premises Private Branch Exchange (PBX). Hosted PBX changes all that, eliminating the need for onsite systems and telco services. Everything is included!
Hosted PBX is ideal for opening a new property on budget, replacing an end-of-life PBX, or moving to flexible OPEX models.
Future-Proof Functionality
Premises phone systems have a limited lifespan and costly maintenance contracts. Hosted PBX is a subscription service that includes all updates.
Plus, your hotel clients get unlimited scalability and added redundancy at an affordable rate. And, your clients can more easily add new functionality, such as Enhanced 911 to comply with recent laws.
Designed for Your Clients’ Properties
Our solution can meet your clients’ unique needs — whether that’s providing wake-up calls and phone service or fully integrating telephony with their Property Management System (PMS).
Upgrade to IP phones and data cabling or use existing room phones and cabling to keep costs low and install easy.
Hosted Hospitality Suite Features
PMS Integration
Our solution integrates with leading property management systems to provide a single interface for managing guest services such as communications, room status and minibar usage — from check in to check out via any web-enabled device.
Guest Services Management
With InnDesk Web Console, hotel staff can remotely manage guestrooms to schedule wake-up calls, note checked-in or clean/dirty status, set permissions and language preferences, and more — all from any PC on the hotel’s network.
Enhanced 911
Comply with laws requiring hotels to enable 911 access without dialing a prefix to reach an outside line, to notify the front desk or security office when a 911 call is made, and to provide location information, such as room number to emergency dispatch.
Guestroom Messaging
Our automation technology delivers welcome greetings when hotel guests first arrive and other messages during their stay.
Room Status Interface
Enable housekeeping to report the status of a room from either a web or in-room telephone interface to the PMS and the InnDesk web console.
Detailed Reporting
Access reports on wake-up call schedules and activity, including pending and failed wakeup with alerts routed to specific locations or staff.
Boost Client Productivity & Enhance Their Guest Experience
Our Hosted Hospitality Suite includes these key features:
Tools For Your Clients’ Staff
Voice
Mobility
SMS/Text Messaging
Business Messaging
Presence
Conferencing
Contact Center
Services For Your Clients’ Guests
Self-Service/Operator-Assisted Wake-Up Calls
Direct Room Dialing
Do-Not-Disturb
Voice Mail
Enhanced 911
Brand Your Business
Get white-label marketing collateral and campaigns.
Brand Your Business
Get white-label marketing collateral and campaigns.
Grow Your Recurring Revenue with Complementary Cloud Services
Grow Your Revenue with Reinvent
Can’t Wait?
Call Us: 855.455.7346
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