Supported Devices by Reinvent Telecom

Supported Devices

User the filters below to see what devices are supported.

If you see a device on the NetSapiens website at this link: https://www.netsapiens.com/partners/supported-devices-by-netsapiens-endpoint-manager/ that is not listed in the MCU admin, please visit the Service Portal at this link Service Portal – Partner and open an incident with Reinevnt Partner Support.

Metaswitch Platform Supported Devices

VOP

MyCloud UCaaS Platform Supported Devices

EOL Devices

Effective 31 May 2022, a number of Metaswitch Accredited and Certified Endpoint Packs have been EOL’d.
In addition, all Community Endpoint Packs have been EOL’d.
These packs have been removed from Meta Communities and are no longer be available for download. 
These packs and/or firmware have been unmaintained for several years, and therefore risk being out of date, or containing security flaws. In accordance with good software security practices, we therefore cannot continue to publish them on Communities as we cannot guarantee they are safe for customers to use.
***   All Metaswitch Accredited Endpoint Packs
***   Certified Endpoint Packs for old devices which are no longer supported by the suppliers
***   All Community developed Endpoint Packs – some of these have been superseded by Certified Packs which are supported by the manufacturer
Effective 31 May 2022, these packs have been removed from Communities and will no longer be available for download. 
Reinvent will allow existing devices to continue to download config via our SIP Provisioning Server, but will not support or modify these existing EPP’s, and Metaswitch will not publish new versions of any of these packs.
Reinvent stands with the Metaswitch recommends that you do not deploy any more of these devices and plan to move over to replacement devices where there is a supported Certified Pack.
If you have any questions or concerns regarding this information, please contact your Support or Sales representative.

Endpoint Packs Retired

Pack Type
NOTES
Alternative Certified Pack
Accredited and Certified Endpoint Pas
Cisco SPA1x2
Accredited
Device end of sale announced by the manufacturer in December 2019
NONE
Cisco SPA2102
Accredited
Device last date of support by the manufacturer was 30 September 2019
NONE
Cisco SPA5XX
Accredited
Device end of sale announced by the manufacturer in August 2018
NONE
LG-Ericsson IP88xx
Accredited
Pack was last updated in August 2014
NONE
Mitel/Aastra 67xi & 68xi
Accredited
67xi devices are no longer supported by the manufacturer and the pack hasn't been updated since July 2020
NONE
Panasonic TGP5xx
Accredited
Device discontinued by the manufacturer in 2015
NONE
Polycom SoundpointIP / SoundstationIP
Accredited
"Device last date of support by the manufacturer was 31 December 2019
NONE
Snom 300
Accredited
NONE
Grandstream DP71x
Certified
Device last date of support by the manufacturer was 31 December 2019"
NONE
Snom 700
Certified
Device last date of support by the manufacturer was 31 December 2018
NONE
Snom 800
Certified
Pack was last updated by the manufacturer in January 2015
NONE
Yealink W52P
Certified
Pack was last updated by the manufacturer in February 2014
NONE
Pack was last updated by the manufacturer in February 2015
Pack was last updated by the manufacturer in January 2014

Community Developed Endpoint Packs

Pack Type
NOTES
Alternative Certified Pack
AudioCodes MP-1xx Community
Community
Community Pack
NONE
Cisco 7940G/7960G Community
Community
Community Pack
NONE
Cisco SPA1x2
Community
Community Pack
NONE
LG-Nortel LIP-68xx Community
Community
Community Pack
NONE
Linksys/Cisco SPA210X / SPA8000 / PAP2T / SPA8800 / SPA3102
Community
Community Pack
NONE
NONE
Panasonic KX-HDV100 / 130 / 230 / 330 / 340 / 430 Community
Community
Community Pack
NONE
NONE
Panasonic KX-TGP600 Community
Community
Community Pack
NONE
Panasonic KX-UT1xx / 2xx / 670 Community
Community
Community Pack
NONE
Panasonic KX-UTG 20-300 Last EPP 10-2014
Certified
Pack was last updated by the manufacturer in October 2014
NONE
Patton SmartNode 411x and 43xx Community
Community
Community Pack
NONE
Snom PA1 Community
Community
Community Pack
NONE
Thomson ST2030S Community
Community
Community Pack
NONE
Ubiquiti UniFi VoIP Phone Community
Community Pack
NONE

Metaswitch Aastra

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Aastra
6800 Series
6863i
4.2.0.2023
32
1
4.2.0.2023
4.3.0.2036
4.2.0.181
4.1.0
4.0.0_SP1
5.0.0.1018
5.0.0.147
5.0.0.2036
Aastra
6800 Series
6865i
4.2.0.2023
32
1
4.2.0.2023
4.3.0.2036
4.2.0.181
4.1.0
4.0.0_SP1
5.0.0.1018
5.0.0.147
5.0.0.2036
Aastra
6800 Series
6867i
4.2.0.2023
32
1
4.2.0.2023
4.3.0.2036
4.2.0.181
4.1.0
4.0.0_SP1
5.0.0.1018
5.0.0.147
5.0.0.2036
Aastra
6800 Series
6869i
4.2.0.2023
32
1
4.2.0.2023
4.3.0.2036
4.2.0.181
4.1.0
4.0.0_SP1
5.0.0.1018
5.0.0.147
5.0.0.2036
Aastra
6800 Series
6873i
4.2.0.2023
32
1
4.2.0.2023
4.3.0.2036
5.0.0.147
5.0.0.2036
Aastra
EX 6800 Series
M680i
Aastra
EX 6800 Series
M685i

Metaswitch Algo

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
ALGO
SIP Door Phone
8028
Use Default on EPP
3
2.7.7
ALGO
SIP Door Phone
8028 G2
Use Default on EPP
1
3.2.1
ALGO
Paging Adapter
8180 G2
Use Default on EPP
2
5.3.4
v4.3.2
1.7.6
ALGO
Paging Adapter
8186
Use Default on EPP
11
1.7.6
v4.3.2
ALGO
Paging Adapter
8188
Use Default on EPP
11
1.7.6
v4.3.2
ALGO
Paging Adapter
8301
Use Default on EPP
11
1.7.6
v4.3.2
ALGO
Strobe Devices
8128 SIP Strobe (G2), Algo 8138 SIP Multicolor Strobe
Use Default on EPP
2
3.2

Metaswitch Cisco

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Cisco
8800 Series
CP-8811-3PCC
Use Default on EPP
12
11.3.1
Cisco
8800 Series
CP-8841-3PCC
Use Default on EPP
12
11.3.1
Cisco
8800 Series
CP-8851-3PCC
Use Default on EPP
12
11.3.1
Cisco
8800 Series
CP-8861-3PCC
Use Default on EPP
12
11.3.1
Cisco
8800 Series
CP-8845-3PCC
Use Default on EPP
12
11.3.1
Cisco
8800 Series
CP-8865-3PCC
Use Default on EPP
12
11.3.1
Cisco
Expansion Modules
SPA500S Exp. Module
Use Default on EPP
33
7.5.2
7.5.5
7.5.3
7.5.7
7.6.2 (default)
Cisco
Expansion Modules
SPA500DS Exp. Module
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)

Metaswitch Grandstream

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Grandstream
ATAs
HT801, HT802, HT812, HT814, HT818
Use Default on EPP
30
1.0.41.2
Grandstream
ATAs
HT813 New Devicve
Use Default on EPP
30
1.0.17.2
Grandstream
GWX42XX V1 ATAs
GXW4216/GXW4224/GXW4232/GXW4248 *Version 1
Use Default on EPP
23
1.0.23.5
1.0.5.43
1.0.7.2
1.0.7.1
Grandstream
GWX42XX V2 ATAs
GXW4216/GXW4224/GXW4232/GXW4248 *Version 2
Use Default on EPP
23
1.0.5.4
1.0.5.4
Grandstream
GRP26XX
GRP2601, 2602, 2603, 2604
Use Default on EPP
5
1.0.1.52
Grandstream
GRP26XX
GRP2612, 2613, 2614, 2615
Use grp2610fw.bin 1.0.11.23
5
1.0.11.23 (Enter grp2610fw.bin as Firmware Version in Profile this will pull 1.0.11.23 from our Static Resources.)
1.0.9.132
Grandstream
GRP26XX
GRP2616, 2624, 2634, 2670
Use grp2610fw.bin 1.0.11.24
5
1.0.11.23 (Enter grp2610fw.bin as Firmware Version in Profile this will pull 1.0.11.23 from our Static Resources.)
1.0.9.133
Grandstream
GXP1XXX
GXP 1160, 1165
Use Default on EPP
12
1.0.8.9
Grandstream
GXP1XXX
GXP 1400, 1405, 1450
Use Default on EPP
12
1.0.8.9
Grandstream
GXP1XXX
GXP 1610, 1615, 1620
Use Default on EPP
12
1.0.4.152
Grandstream
GXP1XXX
GXP 1625, 1628, 1630
Use Default on EPP
12
1.0.4.152
Grandstream
GXP1XXX
GXP 1760, 1780, 1782
Use Default on EPP
12
1.0.1.106
Grandstream
GXP21XX
GXP 2100, 2110, 2120, 2124
Use Default on EPP
26
1.0.8.6
DO NOT mistake Firmware version 1.0.8.56 with version 1.0.8.6. (1.0.8.6 used for GXP 2100,10,20,24 phones only)
Grandstream
GXP21XX
GXP 2130, 2135, 2140, 2160, 2170
Use Default on EPP
26
1.0.11.3
NOTE: If the GXP21xx phone is on firmware 1.0.7.x and won't upgrade to 1.0.11.3 directly, please upgrade to 1.0.8.56 first. Then upgrade to 1.0.11.3. (Stepping up the firmware may be required).
1.0.8.56
1.0.9.121
1.0.9.135
Grandstream
GXV IP Phones
GXV 3350 3370
Use Default on EPP
2
1.0.3.27 (GXV3350/3370/3380)
Grandstream
GXV IP Phones
GXV3380
Use Default on EPP
2
1.0.3.29 (GXV3380)
1.0.3.27 (GXV3350/3370/3380)
Grandstream
GXV IP Phones
GXV 3240, 3275
Use Default on EPP
7
1.0.3.186
1.0.3.92
1.0.3.30
Grandstream
GXV IP Phones
GXV3450/GXV3470/GXV3480
Use Default on EPP
1
1.0.1.29
Grandstream
Cordless
DP750, DP752, DP760
Use Default on EPP
8
1.0.9.9
1.0.11
Grandstream
WiFi Handset
WP810
Use Default on EPP
10
1.0.7.75 (WP820)
Grandstream
WiFi Handset
WP820, WP822, WP825
Use Default on EPP
10
1.0.11.34(WP810/WP822/WP825)
Grandstream
Hotel Phones
GHP 6XX (GHP630, 631)
Use Default on EPP
No EPP TBD by GS

Metaswitch MaXUC

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
MaXUC
MaX UC Clients
Metaswitch Accession (Android, iOS, Windows, Mac)
21
Desktop and Mobile clients updated frequently .

Metaswitch Obihai

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Obihai
ATA
OBi300
Use Default on EPP
3
3.0.1.5334
Obihai
ATA
OBi302
Use Default on EPP
3
3.0.1.5334
Obihai
ATA
OBi312
Use Default on EPP
3
3.0.1.5334
Obihai
ATA
OBi504
Use Default on EPP
3
4.0.1.5336
Obihai
ATA
OBi508
Use Default on EPP
3
4.0.1.5336

Metaswitch Polycom

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Poly
Rove "B" Series Base
Rove Base B1 (v3)
Use Default on EPP
6
ROVE_B1_v8005_b0002
Poly
Rove "B" Series Base
Rove B2 Base Unit
Use Default on EPP
6
ROVE_B2_v8001_b0013
ROVE_B2_v8007_b0004.fwu
Poly
Rove "B" Series Base
Rove B4 Base included in EPP only
Use Default on EPP
6
ROVE_B4_v8001_b0013
Poly
Rove DECT Handsets
Rove 20
Use Default on EPP
6
ROVE_20_v8005_b0003
ROVE_20_v8007_b0004.fwu
Poly
Rove DECT Handsets
Rove 30
Use Default on EPP
6
ROVE_30_v8001_b0013
ROVE_30_v8007_b0004.fwu
Poly
Rove DECT Handsets
Rove 40
Use Default on EPP
6
ROVE_40_v8001_b0013
ROVE_40_v8007_b0004.fwu
Poly
D230
D230
Use Default on EPP
7
7.1.3.9253
Polycom
Edge "B" Series SIP Phones
Poly Edge B10
Use Default on EPP
2
1.0.1.5585 (default)
Polycom
Edge "B" Series SIP Phones
Poly Edge B20
Use Default on EPP
2
1.0.1.5585 (default)
Polycom
Edge "B" Series SIP Phones
Poly Edge B30
Use Default on EPP
2
1.0.1.5585 (default)
Polycom
Edge "E" Series SIP Phones
E100/220
Use Default on EPP
3
8.0.0.15602 (default)
Polycom
Edge "E" Series SIP Phones
E300/320/350
Use Default on EPP
3
8.0.0.15602 (default)
Polycom
Edge "E" Series SIP Phones
E400/450
Use Default on EPP
3
8.0.0.15602 (default)
Polycom
Edge "E" Series SIP Phones
E500/550
Use Default on EPP
3
8.0.0.15602 (default)
Polycom
Trio Series
Poly Trio 8300
Use Default on EPP 8.0.2
7
8.0.2.2323 (default for Trio 8300)
8.0.2.2323 (default for Trio 8300)
Polycom
Trio Series
Poly Trio 8500/8800
Use Default on EPP 7.2.6
7
7.2.6.0019 (default for Trio 8500/8800)
7.2.6.0019 (default for Trio 8500/8800)
Polycom
Trio Series
Poly Trio C60
Use Default on EPP 8.0.2
7
8.0.2.2344 (default for Trio C60)
8.0.2.2344 (default for Trio C60)
Polycom
Poly ATA
Poly ATA 400/402
Use Default on EPP
2
4.0.1.6480
Polycom
VVX Series
VVX101
6.3.0.14929
48
5.9.1.0615 (default)
6.3.0.14929
4.0.11.0583
Polycom
VVX Series
VVX150
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
4.0.11.0583
Polycom
VVX Series
VVX201
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
4.0.11.0583
Polycom
VVX Series
VVX250
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
4.0.11.0583
Polycom
VVX Series
VVX300
5.9.1.0615
48
5.2.2.1522
5.9.1.0615
4.0.11.0583
Polycom
VVX Series
VVX301
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
4.0.11.0583
Polycom
VVX Series
VVX310
5.9.1.0615
48
5.2.2.1522
5.9.1.0615
4.0.11.0583
Polycom
VVX Series
VVX311
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
4.0.11.0583
Polycom
VVX Series
VVX350
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
4.0.11.0583
Polycom
VVX Series
VVX400
5.9.1.0615
48
5.2.2.1522
5.9.1.0615
Polycom
VVX Series
VVX401
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
Polycom
VVX Series
VVX410
5.9.1.0615
48
5.2.2.1522
5.9.1.0615
Polycom
VVX Series
VVX411
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
Polycom
VVX Series
VVX450
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
Polycom
VVX Series
VVX500
5.9.1.0615
48
5.2.2.1522
5.9.1.0615
Polycom
VVX Series
VVX501
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
Polycom
VVX Series
VVX600
5.9.1.0615
48
5.2.2.1522
5.9.1.0615
Polycom
VVX Series
VVX601
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929
Polycom
VVX Series
VVX1500
5.9.1.0615
48
5.2.2.1522
5.9.1.0615
Polycom
VVX Series
D60 - Wireless
6.3.0.14929
48
5.9.1.0615
6.0.0.4796
6.3.0.14929

Metaswitch SNOM

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
SNOM
D Series
D120, D140, D150
Use Default on EPP
6
10.1.32.0
10.1.54.13
10.1.119.10
SNOM
D Series
D713, D715, D717, D725, D735, D785, D787
Use Default on EPP
6
10.1.32.0
10.1.54.13
10.1.119.10

Metaswitch VTECH

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
VTECH
IP Phones
VSP715
Use Default on EPP
6
1
1.1.1.4-0
1.1.4.0-0
VTECH
IP Phones
VSP725
Use Default on EPP
6
1
1.0.4-0
1.1.4.0-0
VTECH
IP DECT
VSP600
Use Default on EPP
6
1
1.0.4-0
1.1.4.0-0
VTECH
Conference Phone
VCS752
Use Default on EPP
6
1
1.1.5.2-0
VTECH
Conference Phone
VCS754
Use Default on EPP
6
1
1.0.4-0
1.1.1.4-0
1.1.4.0-0

Metaswitch VOP

Phone Family
Recommended Version
Endpoint Pack Version
Pack Extension
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Metaswitch Platform Firmware Supported
Voice Operator Panel
Soft Console
VOP
Use Default on EPP
19
1.7.1 - 230602
1.7.1 - 221024
1.7.0 - 200417

MyCloud Algo

Phone Family
Tested Firmware
Minimal Recommended Firmware
ALGO
Door Phone
8028 G2 Algo 8028 SIP Doorphone
4.3.2
ALGO
Paging Devices
8180 G2 Algo 8180 SIP Audio Alerter
5.3.4
5.3.4
ALGO
8186 Algo 8186 SIP Horn Speaker,
4.3.2
ALGO
8188 8188 SIP Ceiling Speaker
4.3.2
ALGO*
8301 Paging Adapter
1.7.6 , 4.32
4.3.2
ALGO
Strobe Devices
8128, 8138 SIP Strobe (G2),
5.1.2
5.1.2

MyCloud Grandstream

Phone Family
SIP Device Models
Tested Firmware
Minimal Recommended Firmware
Grandstream
* SEE NOTE BELOW*
HT801, HT802, HT812, HT813, HT814, HT818
1.0.41.2 1.0.53.3 1.0.53.3
1.0.41.2
Grandstream
GWX42XX V2 ATAs
GXW4216/GXW4224/GXW4232/GXW4248 *Version 2
1.0.19.1
1.0.19.1
Grandstream
GRP26XX
GRP2612, 2613, 2614, 2615
1.0.11.15
Grandstream
GRP2616, 2624, 2634, 2650, 2670
1.0.11.15
1.0.11.15
Grandstream
GXP1XXX
GXP 1610, 1615, 1620
1.0.7.56
1.0.7.56
Grandstream
GXP 1625, 1628, 1630
1.0.7.56
Grandstream
GXP 1760, 1780, 1782
1.0.0.37
1.0.0.37
Grandstream
GXP21XX
GXP 2130, 2135, 2140, 2160, 2170
1.0.11.16
1.0.11.16
Grandstream
WP8XX WiFi Handset
WP820
1.0.7.75
1.0.7.75

*NOTE Grandstream HT 818 ATA Family – HT818 . Device require a manual entry of the Authentication name and PW to Register.<br />

MyCloud Aastra/Mitel

Phone Family
SIP Device Models
Tested Firmware
Minimal Recommended Firmware
Mitel
Mitel 69XX
Mitel 6915, 6920W,6930W,6940W Note: 6920,6930,6940 select "W"model
6900_R6.4.0.4008 (R6.4.0.SP4.HF2)
6900_R6.4.0.4008 (R6.4.0.SP4.HF2)
Aastra/Mitel
Aastra 673xi
Aastra 673xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6730i 673xi Service Stop 12-18-2020
Aastra/Mitel
Aastra 673xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6731i 673xi Service Stop 12-18-2020
Aastra/Mitel
Aastra 673xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6735i 673xi Service Stop 12-18-2020
Aastra/Mitel
Aastra 673xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6737i 673xi Service Stop 12-18-2020
Aastra/Mitel
Aastra 675xi
Aastra 675xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6753i 675xi Service Stop 12-18-2020
Aastra/Mitel
Aastra 675xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6755i 675xi Service Stop 12-18-2020
Aastra/Mitel
Aastra 675xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6757i 675xi Service Stop 12-18-2020
Aastra/Mitel
Aastra 686xi
Aastra 686xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6863i EOL Discontinued July 15 2024
Aastra/Mitel
Aastra 686xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6865i EOL Discontinued July 15 2024
Aastra/Mitel
Aastra 686xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6867i EOL Discontinued July 15 2024
Aastra/Mitel
Aastra 686xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6869i EOL Discontinued July 15 2024
Aastra/Mitel
Aastra 686xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
480-i EOL Discontinued July 15 2024
Aastra/Mitel
Aastra 686xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6867i EOL Discontinued July 15 2024
Aastra/Mitel
Aastra 686xi EOL SIP phones Added to MCU June 4 2025
MCU Default values No Overrides /Firmware added
6869i EOL Discontinued July 15 2024

MyCloud Obihai

Phone Family
SIP Device Models
Tested Firmware
Minimal Recommended Firmware
Obihai
ATA
OBi300, 301, 302
3.2.6.9350
3.2.6.9350

MyCloud Polycom

Phone Family
SIP Device Models
Tested Firmware
Minimal Recommended Firmware
Polycom
VVX
VVX 250 , 350 , 450
6.4.6.2453
6.4.6.2453
Polycom
VVX
VVX 300, 310, 400, 410, 500, 600
Last available firmware 5.9.8.5760
5.9.8.5760
Polycom
VVX
VVX 101, 201, 301, 311, 401, 411, 501, 601
5.9.8.5760, 6.4.7.4477
5.9.8.5760
Polycom
Edge "B" Series SIP Phones
Poly Edge B10, B20, B30
1.0.1.5585
1.0.1.5585
Polycom
Edge "E" Series SIP Phones
E100, 220, 300, 320, 350
8.0.0.13670
8.0.0.13670
Polycom
Edge "E" Series SIP Phones
E400/450, E500/550
8.0.0.15602
8.0.0.15602
Polycom
Poly ATA
Poly ATA 400/402
4.0.1.6480
4.0.1.6480
Polycom
Rove "B" Series
Rove Base B1, B2, B4
8.0.0.5
8.0.0.5
Polycom
Rove DECT Handsets
Rove 20, 30, 40
8.0.00/33
8.0.00/33

MyCloud SNOM

Phone Family
SIP Device Models
Tested Firmware
Minimal Recommended Firmware
SNOM
D Series
D120, 140, 150
10.1.54.24
10.1.54.24
SNOM
D Series
D712, 713, 715, 717, 725, 735, 765, 785, 787
10.1.175.10
10.1.175.10
SNOM
PA1+
PA1P
10.1.169.13
10.1.169.13

EOL Aastra

Phone Family
Models
REI's Recommended Version
Endpoint Pack Version
Endpoint Pack Extension
Firmware
Firmware
Firmware
Aastra
6700 Series
6730i
3.3.1 SP4 HF9
32
1
3.3.1 SP4 HF9
3.3.1_SP4_HF9
Aastra
6700 Series
6731i
3.3.1 SP4 HF9
32
1
3.3.1 SP4 HF9
3.3.1_SP4_HF9
Aastra
6700 Series
6753i
3.3.1 SP4 HF9
32
1
3.3.1 SP4 HF9
3.3.1_SP4_HF9
Aastra
6700 Series
6755i
3.3.1 SP4 HF9
32
1
3.3.1 SP4 HF9
3.3.1_SP4_HF9
Aastra
6700 Series
6757i
3.3.1 SP4 HF9
32
1
3.3.1 SP4 HF9
3.3.1_SP4_HF9
Aastra
6700 Series
6757iCT
3.3.1 SP4 HF9
32
1
3.3.1 SP4 HF9
3.3.1_SP4_HF9
Aastra
6700 Series
6735i
3.3.1_SP5_HF3
32
1
3.3.1_SP5_HF3
3.3.1_SP4_HF9
3.3.1_SP5_HF3
Aastra
6700 Series
6737i
3.3.1_SP5_HF3
32
1
3.3.1_SP5_HF3
3.3.1_SP4_HF9
3.3.1_SP5_HF3
Aastra
6700 Series
6739i
3.3.1 SP4 HF9
32
1
3.3.1 SP4 HF9
3.3.1_SP4_HF9
Aastra
EX 6700 Series
M670i
32
1
Aastra
EX 6700 Series
M675i
32
1

EOL Cisco

Phone Family
Models
REI's Recommended Version
Endpoint Pack Version
Endpoint Pack Extension
Firmware
Firmware
Firmware
Firmware
Firmware
Cisco
ATAs
SPA112
1.4.1
15
LAST DAY OF SUPPORT CISCO May 31 2025
1.3.2
1.3.3
1.3.5
1.4.1
Cisco
ATAs
SPA122
1.4.1
15
1.3.2
1.3.3
1.3.5
1.4.1
Cisco
ATAs
SPA2102
5.2.10
2
5.2.5
5.2.10
Cisco
SPA500 Series
303
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)
Cisco
SPA500 Series
502G
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)
Cisco
SPA500 Series
504G
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)
Cisco
SPA500 Series
508G
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)
Cisco
SPA500 Series
509G
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)
Cisco
SPA500 Series
512G
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)
Cisco
SPA500 Series
514G
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)
Cisco
SPA500 Series
525G
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)
Cisco
SPA500 Series
525G2
Use Default on EPP
33
7.5.2
7.5.5
7.5.6
7.5.7
7.6.2 (default)

EOL Grandstream

Phone Family
Models
REI's Recommended Version
Endpoint Pack Version
Endpoint Pack Extension
Firmware
Firmware
Grandstream
ATAs
HT502
Use Default on EPP
3
1.0.16.2
SIP devices which only support use of older versions of TLS
Grandstream
ATAs
HT701, 702, 704
1.0.9.4
7
1.0.9.4
SIP devices which only support use of older versions of TLS
Grandstream
ATAs
GXW4004/GXW4008
Use Default on EPP
23
1.0.16.2
Grandstream
Cordless
DP-710 715
fw_1_0_0_33
4
NO EPP LISTING ON META COMMUNITIES
Grandstream
GRP26XX
GRP2601, 2602, 2603, 2604
Use Default on EPP
3
1.0.1.52

EOL Panasonic

Phone Family
Models
REI's Recommended Version
Endpoint Pack Version
Endpoint Pack Extension
Firmware
Firmware
Firmware
Firmware
Firmware
Panasonic
Cordless
KX-TGP500
Use Default on EPP
7
12.84_HW1
12.90
12.91
Panasonic
Cordless
KX-TGP550
Use Default on EPP
7
12.84_HW1
12.90
12.91
Panasonic
Cordless
KX-TGP600
Use Default on EPP
13
09.004
Panasonic
IP Phones
KX-UTG200B
Use Default on EPP
4
1
02.123
03.211
Panasonic
IP Phones
KX-UTG300B
Use Default on EPP
4
1
02.123
03.211
Panasonic
Expansion Module
KX-UTA336
4.0.7.2514
4.0.8.1608
4.0.9.1191

EOL Polycom

Phone Family
Models
REI's Recommended Version
Endpoint Pack Version
Endpoint Pack Extension
Firmware
Firmware
Firmware
Firmware
Firmware
Firmware
Polycom
Soundpoint IP Phones
IP450
4.0.11.0583
30
3.3.2.0413
4.0.4.2906
4.0.7.2514
4.0.8.1608
4.0.9.1191
Polycom
Soundpoint IP Phones
IP550
4.0.11.0583
30
3.3.2.0413
4.0.4.2906
4.0.7.2514
4.0.8.1608
4.0.9.1191
Polycom
Soundpoint IP Phones
IP560
4.0.11.0583
30
4.0.7.2514
4.0.9.1191
Polycom
Soundpoint IP Phones
IP650
4.0.11.0583
30
3.3.2.0413
4.0.4.2906
4.0.7.2514
4.0.8.1608
4.0.9.1191
Polycom
Soundpoint IP Phones
IP670
4.0.11.0583
30
3.3.2.0413
4.0.4.2906
4.0.7.2514
4.0.8.1608
4.0.9.1191
Polycom
Soundstation IP Conference Phones
IP5000
4.0.11.0583
30
3.3.2.0413
4.0.4.2906
4.0.7.2514
4.0.8.1608
4.0.9.1191
Polycom
Soundstation IP Conference Phones
IP6000
4.0.11.0583
30
3.3.2.0413
4.0.4.2906
4.0.7.2514
4.0.8.1608
4.0.9.1191
Polycom
Soundstation IP Conference Phones
IP7000
4.0.11.0583
30
3.3.2.0413
4.0.4.2906
4.0.7.2514
4.0.8.1608
4.0.9.1191
4.0.11.0583
Polycom
Soundstation IP Conference Phones
Duo
4.0.11.0583
30
4.0.7.2514
4.0.8.1608
4.0.9.1191
4.0.11.0583

EOL SNOM

Phone Family
Models
REI's Recommended Version
Endpoint Pack Version
Endpoint Pack Extension
Firmware
Firmware
Firmware
SNOM
800 Series
821
8.7.3.19
5
8.7.3.19
SNOM
800 Series
870
8.7.3.19
5
8.7.3.19
SNOM
PA1
8.7.3.25
2
8.7.3.25
SNOM
300
300, 320, 360, 370
8.7.5.35 ( Supported by 300, 320 and 370 only),
12
8.7.3.19
8.7.3.25
8.7.3.25.9
SNOM
300
V1V2 Sidecars
SIP devices which only support use of older versions of TLS
SNOM
"D" Series
D712,D725,D345,D765
EOL Dates: 712-0108024, 725 and 345-0103024, 765-0103023
SNOM
PA1
Snom PA1
EOL Date 1-6-25 Replaced by PA1+
snomPA1-8.7.5.75-SIP-f.bin Static Resource

EOL VTECH

Phone Family
Models
REI's Recommended Version
Endpoint Pack Version
Endpoint Pack Extension
Firmware
Firmware
VTECH
IP Phones
VSP735
Use Default on EPP
6
1
1.0.4-0
SIP devices which only support use of older versions of TLS

MCU Forecast Polycom

Poly VVX Series SIP Phones Q2 2025
VVX 101
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 201
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 300
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 301
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 310
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 311
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 400
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 401
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 410
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 411
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 500
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 501
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 600
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone
VVX 601
Completed Added to MCU Dec 16 2024
Poly VVX Series SIP Phone

MCU Forecast Aastra/Mitel

Mitel/Aastra Q3 2025
Mitel Aastra discontinued Phones.
All MCU Default values No Overrides added.
Discontinued Phones.
6730i 673xi Service Stop 12-18-2020
Completed Added to MCU June 4 2025
Aastra 673xi EOL SIP phones
6731i 673xi Service Stop 12-18-2020
Completed Added to MCU June 4 2025
Aastra 673xi EOL SIP phones
6735i 673xi Service Stop 12-18-2020
Completed Added to MCU June 4 2025
Aastra 673xi EOL SIP phones
6737i 673xi Service Stop 12-18-2020
Completed Added to MCU June 4 2025
Aastra 673xi EOL SIP phones
6753i 675xi Service Stop 12-18-2020
Completed Added to MCU June 4 2025
Aastra 675xi EOL SIP phones
6755i 675xi Service Stop 12-18-2020
Completed Added to MCU June 4 2025
Aastra 675xi EOL SIP phones
6757i 675xi Service Stop 12-18-2020
Completed Added to MCU June 4 2025
Aastra 675xi EOL SIP phones
6863i EOL Discontinued July 15 2024
Completed Added to MCU June 4 2025
Aastra 686xi EOL SIP phones
6865i EOL Discontinued July 15 2024
Completed Added to MCU June 4 2025
Aastra 686xi EOL SIP phones
6867i EOL Discontinued July 15 2024
Completed Added to MCU June 4 2025
Aastra 686xi EOL SIP phones
6869i EOL Discontinued July 15 2024
Completed Added to MCU June 4 2025
Aastra 686xi EOL SIP phones
EOL Dates provided by Mitel Support 6-16-2025

MCU Forecast Cisco

Cisco 88XX Q4 2025
Cisco 8841 3PCC
Pending Test Verify Add to MCU
Cisco SPA122
Pending Test Verify Add to MCU
Cisco 8861 3PCC
Pending Test Verify Add to MCU
Cisco SPA2102
Pending Test Verify Add to MCU
Cisco SPA303
Pending Test Verify Add to MCU
Cisco 8845 3PCC
Pending Test Verify Add to MCU
Cisco 8851 3PCC
Pending Test Verify Add to MCU
Cisco 8811 3PCC
Pending Test Verify Add to MCU
Cisco 8865 3PCC
Pending Test Verify Add to MCU

MCU Forecast Grandstream

Grandstream Q4 2025
GXW4216 V1
EOL Device Pending Test Verify Add to MCU
GXP2110
0
GXP2120
0
GXV3370
0
GXV3380
0

MCU Forecast Snom

Snom Q4 2025
300
0
D812
Pending Test Verify Add to MCU
D815
Pending Test Verify Add to MCU
M3
0
M100KLE
M500
VSP715
0
VSP725
0
VSP726
0
VSP735
0
VSP736
0
VSP861
0

Grow Your Revenue with Reinvent

Can’t Wait?

Call Us: 888.704.7346

Let’s Talk