A Real-World Example of What The MyCloud Managed Security Channel Partnership Looks Like In Practice
| THE PARTNER | WHAT REINVENT PROVIDED | THE BUSINESS OUTCOME |
| Salt River Connect: delivering fully integrated technology solutions, including connectivity, cloud, security, and AI, across the Salt River Pima-Maricopa Indian Community Strong existing customer relationships across affiliated enterprises Needed a managed security offering without building a SOC in-house | MyCloud Managed Security platform and 24/7 SOC infrastructure Experienced security professionals handling monitoring, investigation, and escalation Managed tools: endpoint, email, and security monitoring A turnkey offering SRC could bring to its customers immediately | New recurring managed security revenue stream for SRC Deeper, stickier customer relationships across affiliated enterprises Differentiated portfolio vs. providers without dedicated security capabilities |
The Partner: Salt River Connect
Salt River Connect delivers fully integrated technology solutions, from connectivity and cloud to security and AI, that power businesses across the Salt River Pima-Maricopa Indian Community and its affiliated enterprises. Creating outcomes through technology solutions is more than a tagline; it reflects how SRC approaches every customer relationship.
As its customers’ needs evolved, SRC recognized that cybersecurity was becoming a growing concern, particularly for affiliated enterprises with lean IT teams managing a wide range of operational responsibilities. Those teams needed more than connectivity. They needed protection.
SRC saw an opportunity to expand its service portfolio and become a more strategic partner to its customers. The challenge was doing so without the cost and complexity of building a security operations center from scratch.
The Reinvent Enablement Model: What SRC Got Access To
By partnering with Reinvent to offer MyCloud Managed Security, Salt River Connect was able to bring enterprise-grade managed security to its customers from day one; no SOC build-out required.
Reinvent provided the full operational backbone: a 24/7 security operations center staffed by experienced security professionals who monitor customer environments, investigate alerts, document findings, and escalate issues when action is needed. Real threats get escalated. Noise gets filtered before it ever reaches the customer’s internal team.
The offering also included a suite of managed security tools, including endpoint protection, email security, and advanced monitoring, giving SRC a comprehensive, layered solution to bring to market.
SRC’s role was to do what it already does well: leverage trusted customer relationships, understand the environment and deliver a solution that fits. Reinvent managed the security operations depth behind it.
| What SRC Brought to the Partnership Trusted relationships with affiliated enterprise customers Deep knowledge of customer environments and operational needs Existing technology services infrastructure and delivery model Community credibility and mission alignment | What Reinvent’s MyCloud Platform Provided 24/7 SOC staffed by dedicated security professionals Alert investigation, documentation and escalation workflows Managed endpoint, email, and security monitoring tools A scalable platform SRC could extend across its entire customer base |
The Outcome: A New Revenue Stream and Stronger Customer Relationships
With MyCloud Managed Security in its portfolio, Salt River Connect was able to deliver something its affiliated enterprise customers couldn’t easily source elsewhere: around-the-clock security monitoring, managed by experienced professionals, with structured escalation and documentation built in.
For SRC’s customers, the impact was immediate. Alert fatigue decreased. Internal IT teams regained time for strategic priorities. Confidence in the security posture improved. The mental load of monitoring shifted to a team purpose-built for it.
For SRC, the business result was a new, recurring managed security revenue stream, one that deepened customer retention and positioned SRC as a more complete technology partner. Security became a differentiator, not a gap.
“What impressed our customers was not only the suite of security capabilities, but the team and level of expertise behind them.”
– IT Director, Salt River Connect
This is What The MyCloud Managed Security Channel Partnership Looks Like
Reinvent provides the platform, the 24/7 SOC infrastructure, and the managed security expertise. You provide the customer relationships and the local presence. Together, you deliver enterprise-grade security to customers who need it and create a recurring revenue stream that strengthens your portfolio.
If you serve SMB or enterprise customers facing growing cybersecurity demands, MyCloud Managed Security is designed to be added to your portfolio with minimal lift on your end.