by Jewelee Burnett | Apr 24, 2025 | Blog
Customer interactions today aren’t just transactions—they’re defining moments. Managed Service Providers (MSPs) and telecom resellers are battling for every advantage to stay ahead–and technology adoption is the fastest way to get there. AI transcription...
by Jewelee Burnett | Apr 17, 2025 | Blog
Microsoft Teams has rapidly transformed into a powerhouse for business communication and collaboration, staying fairly steady at an impressive 320 million users a month globally. Organizations are increasingly relying on Microsoft Teams. Integrating hosted...
by Jewelee Burnett | Mar 27, 2025 | Blog
The telecommunications industry is experiencing a significant shift as legacy copper POTS (Plain Old Telephone Service) lines rapidly approach obsolescence. For telecom resellers and Managed Service Providers (MSPs), understanding this transition is essential to...
by Jewelee Burnett | Mar 20, 2025 | Blog
In the race to deliver the best customer experience (CX), call centers and contact centers play a pivotal role in shaping how businesses interact with potential customers. With rising customer expectations, they’re increasingly turning to artificial intelligence...
by stephanie@greenstar-us.com | Mar 14, 2025 | Blog
Businesses are increasingly seeking integrated communication solutions that enhance collaboration, productivity, and simply make phone calls easier in their modern environment. Microsoft Teams has emerged as a leading platform for next-gen, cost-effective...
by dylan crawford | Nov 27, 2024 | Blog
Are you an MSP interested in reselling phone systems to your clients from a white-label provider but don’t know where to start? Reinvent has you covered in our guide to white-label phone systems. So, you’re a managed service provider (MSP) looking to either begin...
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