by Jewelee Burnett | Jun 10, 2026 | Blog
Why MSPs Should Enable Teams Phone Reselling Today With over 320 million Microsoft 365 users, and more than 75 percent still not using Teams Phone, the opportunity for managed services providers (MSPs) is massive. Microsoft Teams has evolved from a collaboration hub...
by Jewelee Burnett | Jun 8, 2026 | Blog
The line between IT services and communications services has faded. Clients no longer separate tech support from business connectivity; they expect one partner, one provider to handle it all. The TAM (total addressable market) for telecommunications services will...
by dylan crawford | May 11, 2026 | Blog, Press Release
By Justin Catlett, President & CEO, Reinvent As a reseller or MSP, you’ve built your business on trust, relationships and the ability to solve real customer problems. For years, voice has been one of the strongest foundations for that growth. It’s created...
by dylan crawford | May 6, 2026 | Blog, Press Release
AI-Powered Call Routing Helped Talking Stick Golf Club Create a Faster, More Accurate Caller Experience Talking Stick Golf Club is a premier 36-hole Scottsdale golf destination owned and operated by the Salt River Pima-Maricopa Indian Community. Designed by Bill Coore...
by Jewelee Burnett | Aug 28, 2025 | Blog
For many managed service providers (MSPs), selling VoIP and UCaaS still feels like stepping into unfamiliar and risky territory. Concerns about billing complexity, support demands, and infrastructure have kept a large segment of providers from embracing voice as part...
by Norma Diaz | Aug 21, 2025 | Blog
For MSPs and resellers, the competition is about delivering more, faster, and for less. SMB clients expect richer insights into their customer interactions, but they often don’t have the budget or staff for a traditional call center or enterprise contact center. With...
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