by Jewelee Burnett | Mar 27, 2025 | Blog
The telecommunications industry is experiencing a significant shift as legacy copper POTS (Plain Old Telephone Service) lines rapidly approach obsolescence. For telecom resellers and Managed Service Providers (MSPs), understanding this transition is essential to...
by Jewelee Burnett | Mar 20, 2025 | Blog
In the race to deliver the best customer experience (CX), call centers and contact centers play a pivotal role in shaping how businesses interact with potential customers. With rising customer expectations, they’re increasingly turning to artificial intelligence...
by Norma Diaz | Mar 14, 2025 | Job Openings
Technical Service Analyst DEPARTMENT:Â Operations – Partner Technical SupportJOB TITLE:Â Technical Service AnalystREPORTING TO:Â NOC ManagerFLSA STATUS:Â Â Non-ExemptDATE PREPARED:Â Â March 2025 JOB SUMMARY Provide high level of customer satisfaction by...
by stephanie@greenstar-us.com | Mar 14, 2025 | Blog
Businesses are increasingly seeking integrated communication solutions that enhance collaboration, productivity, and simply make phone calls easier in their modern environment. Microsoft Teams has emerged as a leading platform for next-gen, cost-effective...
by Keith Strickland | Mar 13, 2025 | Press Release
Cloud Communications Provider Ensures Uninterrupted Service, Expanded Resources and Continued Innovations for Wholesale Partners SCOTTSDALE, Arizona – March 13, 2025 – Reinvent Telecom, a provider of wholesale unified communications, collaboration and contact center...
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