Improve Customer Experience (CX) with Sentiment Analysis and Unified Communications Features

by Norma Diaz | Aug 21, 2025 | Blog

For MSPs and resellers, the competition is about delivering more, faster, and for less. SMB clients expect richer insights into their customer interactions, but they often don’t have the budget or staff for a traditional call center or enterprise contact center. With...

Partner Success Specialist

by Norma Diaz | Aug 13, 2025 | Job Openings

  Partner Success Specialist DEPARTMENT:  SalesJOB TITLE:  Partner Success SpecialistREPORTING TO: Partner Success Supervisor FLSA STATUS:  ExemptDATE PREPARED:  August 2025 JOB SUMMARY The Partner Success Specialist works...

Product & Program Manager

by Norma Diaz | Jul 30, 2025 | Job Openings

  Product & Program Manager DEPARTMENT:  ProductJOB TITLE:  Product & Program ManagerREPORTING TO: Head of Product FLSA STATUS:  ExemptDATE PREPARED:  July 2025 JOB SUMMARY The successful Product & Program Manager will partner with others in the...

A Billing Game-Changer for the Telecom Reseller and MSPs: A 2024 Visionary Spotlight Award Winning Program 

by Jewelee Burnett | May 8, 2025 | Blog

Unlocking Growth with Reinvent Telecom’s CoBranded Partner Program  For telecom resellers, managed service providers (MSPs), and value-added resellers (VARs), billing and compliance challenges can be major roadblocks to business growth. Managing telecom billing...

Head of Product

by Norma Diaz | Apr 28, 2025 | Uncategorized

  Head of Product DEPARTMENT:  ProductJOB TITLE:  Head of ProductREPORTING TO: President/GM FLSA STATUS:  ExemptDATE PREPARED:  April 2025 JOB SUMMARY The Head of Product will develop and execute a comprehensive product strategy aligned with the...